How to Use AI Agents

What is an AI Agent?

An AI Agent is a virtual manager that communicates with your customers 24/7. The agent autonomously processes incoming messages and responds to them according to its designated «role». For example, you can configure a sales assistant, a logistics manager, a support manager, or an agent with any other functionality.

What is an AI Agent for?

Automating responses to FAQs without human intervention;
Providing instant replies to customers at any time, including holidays and weekends;
Increasing the average order value through automated upselling and cross-selling;
Boosting purchase conversion rates;
Structuring interactions – each agent responds only within its defined role;