Welcome to the ShopsBuilder Help Center! Here you’ll find answers to frequently asked questions and step-by-step instructions to help you set up and manage your online store.

Policies

Terms & Conditions of Use Agreement [EN]

Privacy Policy [EN]

Getting Started

Create a store on Telegram in just 15 minutes

Online store with a bot and without - what's the difference?

How to Create a Store with a Bot?

How to create a store without a bot?

How to fill out your product catalog? A guide to using the CRM

FAQ for the platform

How to set up delivery

Product Features

Premium Subscribtion

Premium: Additional Options When Selecting Products  

Premium: Booking system

Premium: Search

Premium: Related Products

Premium: Instant Content Delivery

Premium: Inventory Tracking

Premium: Mass Mailing

Weekly Sales Reports

Customer Support

Payments

Guide on Payment Methods

Payment providers

TON - Tutorial for connection and payments

TON - payment process details and fees

Payment through Telegram Stars

Crypto Payments Overview (TON Blockchain)

Promo codes

Tips & Tricks

How to promote your store on Telegram?

How to pin a button with a link to your store in your Telegram-channel?  

Inline Search — What is it, How to Connect, and How to Use it?

Telegram Ads: Step-by-Step Guide

Affiliate Programs

<aside> 💡 Need more help?

If you have questions that aren’t answered here, feel free to reach out to our support team via Telegram. We’re here to help you get the most out of ShopsBuilder!

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